Account Takeover Prevention
Securing a Fintech Startup from Credential-Based Fraud Attacks
Stopping Account Takeover Fraud in a Fintech Startup
A fast-growing fintech startup experienced a spike in suspicious account activities, risking customer trust and regulatory penalties. They engaged our fraud investigation team to swiftly identify and mitigate the threat.
Client Background
A rapidly growing fintech startup facing rising incidents of account breaches and unauthorized transactions.
Client :
Digital Payments Startup
Industry :
Fintech
Region :
Southeast Asia
Customers :
1.5 million active users
Total revenue :
$120 million annually
Challenges
The client faced sophisticated account takeover attempts using stolen credentials. The attacks were damaging the company’s reputation and risking financial losses, with existing controls proving ineffective against evolving tactics.

Our Approach
A multi-layered forensic and cybersecurity strategy to detect, investigate, and mitigate account takeover threats.
Pattern Analysis
Analyzed transaction logs for unusual patterns
01
Anomaly Detection
Deployed advanced machine learning models for anomaly detection
02
03
Threat Intelligence
Coordinated with cybersecurity experts for threat intelligence
04
User Impact
Worked closely with customer support to identify affected users
Solution
Implementing robust authentication, monitoring, and response mechanisms to prevent future account breaches.
Detected and blocked compromised accounts in real-time
Enhanced multi-factor authentication for all users


Rolled out customer education campaigns on account security

Strengthened backend monitoring for ongoing threat detection
Business Impact
Fraudulent transactions dropped by 85% within two months, and customer confidence rebounded. The company avoided regulatory fines and established itself as a secure, customer-centric brand in the competitive fintech market.
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